How To Solve Mac Mail Mailboxes Disappeared Issue

Mac Mail Mailboxes Disappeared

If Mac Mail mailboxes suddenly disappear, don't worry; you can fix the problem with a few techniques. Implement the troubleshooting solutions listed in this article and see if they can fix the "Mac Mail mailboxes disappeared" issue. With all that said, let's learn the troubleshooting methods in detail.

Show/hide Messages

  • On your Mac, open the Mail app.
  • In the left column, see if you can find the Show option below the Trash folder. If so, click the option, and it will reveal all the missing mailboxes.
  • Once it displays your messages, the Show option will be reversed to Hide. And when you click Hide, all your messages will disappear immediately. And, this is the trick you must try to get back your disappeared messages.
  • In case your problem doesn't exist with the Show/Hide feature, proceed to the following troubleshooting solutions.

Rebuild The Mailbox

  • When you rebuild the mailbox, you can rectify most of the issues related to your emails, including "Mac mailboxes disappeared." Here are the guidelines to rebuild the Mac mailbox.
  • Open the Mail application on your Mac and select the mailbox where the emails are missing.
  • Locate the Rebuild option in the mailbox menu and click on it.
  • Now, the chosen mailbox will be rebuilt and every message from the server will be redownloaded. Hopefully, this works for you.

Modify The Spotlight Permissions

If you have blocked the Spotlight from indexing the mail folders, the emails look as if they have disappeared. When you make a few changes to the Spotlight permissions, the problem can be fixed well.

  • On your Mac, navigate to the System Preferences section.
  • Open the Spotlight and click Privacy. Here, see if your Mail folder is displaying. If so, click the – button to remove them.
  • Wait until the Spotlight starts to index the folder, and then check if you can locate your mailboxes.

Modify The Settings

If your account is server-based, all your emails and attachments have to be downloaded from the mail server so that Spotlight can index them. In some cases, this will lead to the disappearance of a mailbox. However, you can solve this issue by enabling the option" All messages and their attachments." The following instructions will guide you in that regard.

  • On your Mac, open Preferences and go to the Accounts tab.
  • From the left pane, select the email account and click Advanced.
  • When a pop-up menu appears, ensure that the All messages and their attachments option is selected.

Re-index The Mailboxes

Emails may disappear without any reason. But, when you re-index the emails forcibly, you can tackle this problem in the best way possible.

  • On your Mac, navigate to Applications> Utilities> Terminal.
  • Here, type mdimport -r /System/Library/Spotlight/Mail.mdimporter and press Enter.
  • This command will force the Spotlight to re-index your emails.

Resynchronize Accounts

Whenever your emails disappear, try to resynchronize your accounts. Despite being time-consuming, this process can help you fix the problem efficiently.

  • On your Mac, right-click on your mailbox and select Synchronize.
  • Once the synchronization process gets completed, see if you have recovered your emails.

We hope the troubleshooting solutions in this article have helped you resolve your "Mac Mail mailboxes disappeared" issue. If none of the above methods work for you, get in touch with our expert team using the call option.

Contact Us