Em Client Not Receiving Emails - Simple Solutions

Em Client Not Receiving Emails - Resolved

“eM Client not receiving emails” is one of the search queries that many people Google. If you’re also an eM Client user facing a problem in receiving new emails, continue reading this page to know all the possible solutions to resolve it.

Em Client Not Receiving Emails - Why & How To Fix It?

Generally, an email client fails to receive new emails due to so many reasons. However, if you are unable to receive new emails suddenly, the cause of the problem might be with your device’s Internet.

At times, the Internet might be working fine, but the email client cannot receive new emails. In such a case, the cause of the problem may be any one of the following:

  • The Antivirus software installed on your computer
  • Misconfigured port settings
  • The email client itself

Keeping in mind these parameters, let’s see how to resolve the eM Client not receiving emails problem.

Five Simple Methods To Fix “em Client Not Receiving Emails” In 2022

Try the following troubleshooting methods one by one. After executing each method, check if eM Client is able to receive new emails. If the issue persists, try the next method.

Check The Internet Connection

  • As said earlier, poor or unstable internet connections might lead to these kinds of mail problems.
  • So, initially, check whether your PC or laptop on which you’re using the eM Client app is connected to a stable internet connection.
  • You can verify your network status by accessing a web page on the Internet. If the requested page loads successfully, the Internet is working fine.
  • Otherwise, the cause of the problem is your Internet.
  • Connect your computer or laptop to a stable internet connection and then access the eM Client app.

Disable The Antivirus Software

  • In some cases, the security or firewall software installed on your computer can block an application from performing properly.
  • Add the eM Client app to the exclusions list (if you haven’t done it yet) in the antivirus/firewall software installed on your computer. After doing that, access the email client and check if it is working.
  • Temporarily disable the antivirus or firewall software installed on your computer if the email client is not working, even after adding it to the exclusion list.

Configure The Port Settings

  • If the port settings of your email service are misconfigured in the eM Client app, there is a chance for this problem to occur.
  • Check both the incoming and outgoing port settings of your email account (with which you’re facing the problem) configured in the eM Client app.
  • If they are misconfigured, modify them correctly and then check whether the account is able to receive new emails.

Update The Em Client App

  • The eM Client app might have a problem receiving emails if it is not up-to-date.
  • It will automatically install its latest updates if your computer is connected to a stable internet connection.
  • However, check if an update is available.
  • Install the latest update manually if it is available.

Reinstall The Em Client App

  • The eM Client app will misbehave if its installation file is corrupted.
  • In this case, uninstall and reinstall the eM Client app on your computer to resolve the problem.
  • Next, reconfigure your email account in the app and check whether eM Client is receiving new emails.

Is the em client not receiving emails again? Then, contact us now by making use of the call option that’s available on this page.

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